Contact Us!

Thank you for visiting our site!  If you have any questions or need any help, please feel free to email us at service@grandandsweet.com.  

Hours of Operation:

We are here M-F.  We will respond within 24 hours during the business week.  We value you as a customer and want you to have the very best experience with us!

Shipping:

We are excited for you to get your order, so we will get it shipped as soon as possible!  All orders ship within 3-5 business days from purchase.  Due to COVID we are noticing longer delivery times.

Returns:

We want you to be 100% in love with what you ordered, but if for some reason you are not satisfied with your order feel free to return or exchange your order.  All returns or exchanges must be:

• Unworn/Unwashed
• Must be within 7 days from delivery date.
• Must be returned with original tags & packaging.
• Include a copy of original purchase order.
• Customer must pay all shipping costs, unless other arrangements have been arranged or offered.
• Exchanges are not guaranteed on sale items.
• All Returns requests after 7 days will receive a store credit only. 
• All clearance sales are FINAL!  NO returns/refunds/exchanges excepted.

Please email: service@grandandsweet.com within 7 days of purchase.  Please include your invoice number and the list the item to be returned/exchanged.